How do I return an item?
No item will be granted authorization for return after 30 days of purchase.
Any items that are made-to-order or custom modified are not returnable.
Returns are subject to quantity, size and overall price.
How do I cancel items ?
Cancellation and Refund Policy
If the delivery time provided by us fails to meet your engineering requirements, or you make a wrong model, we will accept the application for cancellation within 24 hours, and we will refund after obtaining the approval of e-motionsupply.If you pay by bank wire transfer, we will refund you in full; if you pay through credit card or PayPal, we will not be able to refund 3-4% of the handling fee charged by credit card or PayPal.
We recommend customers to pay by wire transfer or check.